Support
Get the right help.
Couch Commons does not collect therapy requests or messages for clinicians. Use this page for account, billing, verification, privacy, or website-access questions.
Member account and billing
Existing members can request a sign-in link using their member email. Once signed in, the Membership page provides access to billing and cancellation controls.
If the link does not arrive or the account uses a different email, contact info@couchcommons.com. Do not email a password, payment-card number, or client information.
License check or profile question
Members with a license-check or profile-publication question can email info@couchcommons.com. Include the licensing state and the name on the account. Do not include client-identifying information.
Privacy or access request
The Privacy page explains what Couch Commons collects and how to request access, correction, or deletion where available. To report an accessibility barrier, use the instructions on the Accessibility page.
Trying to reach a therapist?
Open the clinician's public profile and use the website, booking, email, or phone destination they published. Couch Commons does not schedule care, relay a message, or know whether a clinician will respond.