Privacy
Privacy
What the site collects, in specifics, written in plain terms rather than as a legal notice. Everything below describes what the system does today.
If you are just reading
This site runs no analytics script at all. No cookies are set for visitors, there are no third-party trackers, no cross-site identifiers, and no ad pixels — nothing on these pages is fetched from anybody else's server.
The only thing we count is a daily total per clinician: how many times one of their links was used, and how many times their page was opened. Those totals are recorded by this site's own service, they are counts rather than people, and they carry nothing that identifies you.
Search queries on /find are never logged. What you type when you are trying to describe what is happening to you does not become a record.
If you contact a clinician
You do not send a message through Couch Commons. A clinician's page lists the ways they chose to be reached — their website, a booking page, an email address, a phone number, or a public profile of theirs — and the link takes you straight there. What you say next is between you and the service you picked. We never see it.
When you follow one of those links we add one to a daily total: how many times that clinician's website link, or booking link, was used on that day. That is the whole record. We do not store your name, your email, your message, your address, your browser, the page you came from, or any identifier that could tie one click to another. The number is clicks, not people — if you click twice, that is two.
Couch Commons used to relay messages. It no longer accepts them, and the email addresses and message text collected under the old relay have been destroyed.
If you apply or join to be listed
The application asks for a name, an email, a credential, a licensing state and a licence number, plus a website and a note if you choose to add them. The membership checkout asks for the same core identity details before sending you to Stripe. There are no card fields on our forms; Stripe handles the card.
The licence number is how we prevent the same professional licence from claiming two accounts and how we check you against the state registry. It is stored internally and is never published. The receipt shows the state, the type, and the date. Licence numbers are never public anywhere on this site.
If you are a member
Members sign in by a magic link sent to their email address. No passwords exist here, so there are none to store, reset, or leak. The session cookie is HttpOnly and applies only over HTTPS.
What a member can see about you
A member's dashboard carries day-granularity counters and nothing else. It does not carry the text of anyone's search, or a session, an IP address, or a user agent. There is nothing in it that could point back at a person.
Questions
Questions go to info@couchcommons.com.